HELP

Frequently asked questions

Shipping, returns, sizing and fabric care.

When will my order ship?

Orders are processed on business days. You will receive a shipping confirmation with tracking as soon as your parcel leaves our warehouse.

Do you offer free shipping?

Yes. U.S. orders over $100 ship free.

How do returns work?

Returns are handled through Happy Returns. Start a return at level-active.happyreturns.com and follow the prompts.

What size should I order?

Our leggings and bras run true to size. The sweats are cut oversized, so size down for a closer fit.

How do I care for Soft & Sculpt and Slick & Lift fabrics?

Machine wash cold with like colors and hang dry. Skip fabric softener and high heat, both of which break down performance fibers.

Can I change or cancel my order?

Email support@levelactive.co as soon as possible. If your order has not entered fulfillment we can still make changes.

Still need a hand?

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